Steve Bowden, President
Steve started Help at Home Senior Care Nevada after opening small senior care facilities in Auburn, California. Getting to know the seniors living in these facilities taught him about the deep sense of loss they experience leaving their homes. Through these experiences, Steve learned that with good planning and good people it’s possible to strike a balance between assistance and independence that allows seniors to thrive in the place they feel the best – their home.
Help at Home Senior Care has grown a lot over the years, but its fundamental mission has not changed. We serve seniors who need help to stay home. That requires Help at Home Senior Care to stay abreast of a constantly changing senior care environment. Our job is to not only bring the experience to support the seniors; we also provide the leadership to support the caregivers. Caregiving is a hard job. Help at Home Senior Care attracts professional and dedicated caregivers because we make it a priority to provide the recognition and assistance they deserve.
Kimberly Jones, General Manager
In 2018, Kimberly’s mother was diagnosed with Vascular Parkinsonism. It has been heart-wrenching to watch her health continue to decline. She remembers seeing her mom, in her 50s, on top of her house, reroofing it. Now in her 70s, she is barely able to put one foot in front of the other, due to Parkinsonism. This “new normal” has been a journey through difficult and uncharted territory: convincing her mom it wasn’t safe to drive her car any longer, assuring her that having a stranger help her shower would be ok, helping her accept the use of a cane, a walker and now a motorized scooter, navigating multiple doctors’ appointments with new diagnoses and prescriptions. It was all new to both of them.
However, one thing has stayed the same. It has been incredibly important to Kimberly’s mom to stay in her home. The times she has had to be in skilled nursing were some of her lowest. Being at home and having a caregiver has given her hope and a new kind of independence. This experience has been difficult for Kimberly to walk through with her mom, but it has also been very helpful as she speaks to seniors’ families who are going through similar issues.
Kimberly has been in the business of staffing for nearly 15 years: first, with clerical staffing, and now with caregivers. She loves the field of operations. With well thought out, consistent systems in place, you can assure clients’ and employees’ satisfaction. It is the best way to provide excellent customer service. Training is another passion of hers. As Kimberly works with new members of our care team, she watches them get excited about bringing hope and independence to seniors in their homes through Help at Home Senior Care’s vision of compassionate care. Seeing their desire to make a difference in the lives of seniors is a joy!
Rylee Butler, Staffing Supervisor
“I started caregiving right out of high school and quickly realized it was my path in life. Being a caregiver is so rewarding because of the personal connections and the relationships that are formed with seniors and their families. Through the services and support provided to clients, caregivers can leave work feeling fulfilled because they are making a difference in the seniors lives. I love being in the senior care industry because my goal is to get as much experience and knowledge as I can so I am able to help any senior get the care and service they deserve.”
– Rylee
Faith Jones, Human Resources Coordinator
“I have so much respect for our caregivers. I know the type of help my grandmother needs and how much it improves her quality of life to have that assistance. The times I have helped her have given me insight into the important qualities that make for an excellent caregiver — compassion, patience, and kindness make all the difference!”
– Faith
Halle Gonzales, Bookkeeper
“Throughout my life, I have always found the time I have spent with my grandparents incredibly rewarding and enjoyable. When working with seniors here at Help at Home, my hope is that I always provide a friendly voice on the other side of the phone.”
– Halle
At Help at Home Senior Care Nevada, it is our passion to give care that provides comfort, restores dignity, brings hope and promotes well-being for each and every person we serve. Give us a call at (775) 507-3111 to learn more about home care in Reno, NV or the surrounding areas, and to set up a free in-home consultation.